The last of the human freedoms is to choose one’s attitude in any given set of circumstances.
Counselling and Psychotherapy
Workplace counselling is an important and valuable resource for an organization that has the well-being of its people at heart. Counselling services are a very concrete and effective way of promoting a compassionate work culture where people look out for each other.
The aim of counselling in the workplace is to help staff members through a period during which personal or work-related problems are having a negative impact on them and their performance. The counselling process helps people deal with their situation and take positive action.
PsyPotential provides counselling and psychotherapy services or referrals to qualified and specialized persons in various problem areas including:
- Problems related to stress
- Relationship issues
- Issues of grief, loss and bereavement
- Depression and anxiety
- Difficulties in adjusting to change and transitions
- Substance and alcohol abuse and other addictions
- Sexual harassment and other forms of discrimination
PsyPotential also provides the necessary training and consultancy to set up counselling and psychotherapy services or an Employee Assistance Programme in your organisation. This includes:
- An EAP (Employee Assistance Programme) policy.
- A referral system and procedure.
- The provision of training for managers and supervisors that gives then the necessary skills to identify and refer people to the service. The training consists of three sessions of four hours each that cover the following content:
Session 1: Sensitization to psychosocial problems at work.
This session will give participants a brief exposure of the range of possible psychosocial problems their staff may be facing. It will also sensitize them to the impact and consequences of these problems on the people suffering from them, as well as their colleagues, friends and families. It will also look at the effect of psychosocial problems on overall work performance and staff morale.
Session 2: Approaching or receiving people with psychosocial problems.
Serious mistakes are made by well-meaning but untrained people who try to give advice to someone with a psychosocial problem. This session will focus on how to avoid such mistakes and equip participants to do and say the right thing when approached by an employee or when they are approaching an employee themselves.
Session 3: The nature of helping professions and services
This session will look at the nature of various helping processes such as those that are related to counselling, psychotherapy, social work, psychiatry, etc. This is very important session as managers and supervisors need to know what is involved in order to encourage people to seek help. Also this session will address the stigma related to seeking help from such professions. Various services available will be highlighted as well as an explanation of the EAP policy and how it will operate.
Who Should Attend?
Ideally leaders in the organizations who have most direct contact with the majority of employees should attend this programme. These are usually middle managers and supervisors. This group may be called the EAP Outreach Team (EAPOT). However, it is also very beneficial for higher level managers to attend so that can be in a position to better understand, support and promote the Employee Assistance Programme.