Ongoing personal and professional development
Our wide range of learning and development programmes focus on various competencies all related to the human aspect of organisational performance and are essential to people's personal and professional growth.
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WHO IT'S FOR
All levels, teams, leadership teams, board of directors
HOW IT WORKS
We offer a range of 20+ training programmes in various areas related to human and psychological factors in the workplace. These programmes may either be designed and delivered as stand-alone training sessions or as part of larger cluster programmes that bring together several topics to address the training needs of any group. All our training programmes are customised according to the needs of our clients and are flexible in terms of depth, duration, structure, and focus. This ensures that we always provide training solutions that are relevant and targeted to our clients.

Our approach to learning and development is based on tried and tested advanced principles of adult learning that highlight the importance of an experiential, multi-sensory, and highly interactive approach. We offer participants practical models, concepts, and tangible examples that are grounded in the neuropsychology of adult learning.
WHAT IT DOES
LEADERSHIP
Learning and development in areas related to work psychology and human factors often tends to be neglected or not prioritised by organisations. However, research shows that the personal and relational aspects of our work environment are critical to productivity and good performance.

Key benefits for employees participating in our training programmes include:
  • Opportunities to gain a high level of self-awareness
  • Personal and professional development
  • Increased confidence in dealing with people at all levels in an organisations
  • Developing skills that are critical for career success
  • Staying up to date with the latest developments in psychological factors at the workplace
Teams
Learning and development in areas related to work psychology and human factors often tends to be neglected or not prioritised by organisations. However, research shows that the personal and relational aspects of our work environment are critical to productivity and good performance.

Key benefits for teams participating in our training programmes include:
  • Creates better teamwork as a result of learning together
  • Improves critical aspects of good teamwork such a communication and collaboration
  • Empowers teams to deal with psychological challenges related to their work
  • Creates a sense of collegiality between team members
  • Helps team members to develop skills together and support each other
ORGANISATION
Learning and development in areas related to work psychology and human factors often tends to be neglected or not prioritised by organisations. However, research shows that the personal and relational aspects of our work environment are critical to productivity and good performance.

Key benefits for organisations participating in our training programmes include:
  • Promotes a culture of continuous improvement and development
  • Creates a highly skilled workforce
  • Encourages well-rounded employees
  • Brings people together to create a learning community
  • Boosts productivity by improving relationships between employees
LEADERSHIP
LEADERSHIP
TEAM
TEAM
ORGANISATION
ORGANISATION
Learning and development in areas related to work psychology and human factors often tends to be neglected or not prioritised by organisations. However, research shows that the personal and relational aspects of our work environment are critical to productivity and good performance.

Key benefits for employees participating in our training programmes include:
  • Opportunities to gain a high level of self-awareness
  • Personal and professional development
  • Increased confidence in dealing with people at all levels in an organisations
  • Developing skills that are critical for career success
  • Staying up to date with the latest developments in psychological factors at the workplace
Learning and development in areas related to work psychology and human factors often tends to be neglected or not prioritised by organisations. However, research shows that the personal and relational aspects of our work environment are critical to productivity and good performance.

Key benefits for teams participating in our training programmes include:
  • Creates better teamwork as a result of learning together
  • Improves critical aspects of good teamwork such a communication and collaboration
  • Empowers teams to deal with psychological challenges related to their work
  • Creates a sense of collegiality between team members
  • Helps team members to develop skills together and support each other
Learning and development in areas related to work psychology and human factors often tends to be neglected or not prioritised by organisations. However, research shows that the personal and relational aspects of our work environment are critical to productivity and good performance.

Key benefits for organisations participating in our training programmes include:
  • Promotes a culture of continuous improvement and development
  • Creates a highly skilled workforce
  • Encourages well-rounded employees
  • Brings people together to create a learning community
  • Boosts productivity by improving relationships between employees
...key to help us develop our employees’ Emotional Intelligence, Leadership capabilities and Resilience
Jesmond Mizzi
Head - Executive Office
|
MITA
VIEW CASE STUDY
Investing in executive leadership coaching has proven to be our most effective tool to deliver organisation-wide value across the Group. Totally recommended.
Ramona Galea
Head – Operations and Human Resources
|
ARQ Group
VIEW CASE STUDY
...the knowledge gained through training has had the desired impact on the professional development of our employees.
Elaine Calleja
Head of Career Development
|
APS Bank
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My go-to company for staff training and coaching for many years.
Sandra Azzopardi
Group Senior HR Manager
|
Computime
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Malta's leading specialists in the field to develop our talent and leadership team...
Jonas Schrader
Operations Manager
|
Class Optical
VIEW CASE STUDY
More than just offering an excellent service, PsyPotential have always left a lasting positive impact on the team.
Christina Galea
CEO
|
Costa Coffee
VIEW CASE STUDY
What truly sets PsyPotential apart is their compassionate and human-centric approach to coaching.
Matthew Pullicino
Managing Director
|
Stargate Studios
VIEW CASE STUDY
...really rewarding amongst our management members...especially in effective communication and enhancing our leadership skills.
Geraldine Gilford
Human Resources Director
|
Betclic Group
VIEW CASE STUDY
L&D Topics
A Structured Approach to Solving Problems and Making Good Decisions

This programme helps participants to make decisions and resolve problems in a structured and systematic way that ensures that all aspects of the issue are taken into consideration. Specific decision making and problem solving tools are applied to real life scenarios so that participants can then apply them to their reality.

Becoming an Assertive Communicator

This is another communication programme that is based on the psychological advantages of mastering assertive communication. Most people tend to be either too aggressive in their communication or too submissive. This leads to interpersonal problems and frequent miscommunication. The training enables participants to strike an effective balance between aggression and non-assertion and learn specific verbal and non-verbal ways of communicating assertively.

Building Resilience for Personal & Professional Wellbeing

This programme equips participants with resilience building tools and techniques that will help them thrive and succeed in the pressured environment of today's organisations. It takes a holistic approach by addressing the core components of resilience and is a great programme for those who want to prevent becoming burnt out at work.

Communicating with Impact

This programme focuses on key skills in communicating effectively and achieving required outcomes from one’s communication. It equips participants with the necessary skills and communication tools to relate in ways that maximise openness and encourage cooperation in others.

Creating a Balanced Life

This programme takes a holistic approach to work-life balance and addresses the importance of continuous investment in the five core dimensions of well- being. It also addresses lifestyle management and enables participants to make the necessary changes in the right places to register a significant improvement in personal well-being and effectiveness.

Delivering Excellence in Customer Service

This programme is built around a psychological understanding of human needs and goes beyond the typical customer care programmes. Instead it taps into a deep understanding of people and instils in its participants the satisfaction of delivering a high quality product or service that is linked to the ultimate purpose of the company.

Designing & Delivering Effective Training Programmes

This is a comprehensive training skills programme covering the full process from design to delivery. It follows the C.A.A.T. model of training that focuses on four skill sets related to building Climate, Acquisition of content, Application of learning, and Transfer of knowledge.

Developing Personal Agility and Adaptability

The need for us to be adaptable in the way we work and live our lives has never been as important as the present day and the foreseeable future. This programme address the five main abilities that form the basis of adaptability and flexibility in dealing with the rapidly changing work reality.

Developing Personal Power

This is a personal empowerment programme aimed at identifying personal strengths and core values and maximising their use in both personal and professional life. The programme uses an instrument that is designed to identify key strengths and enables participants to work on an action plan that makes optimal use of them. Moreover, this programme is designed to boost self-confidence in participants and overcome blocks to achieving personal and professional goals.

Developing Self-Awareness & Understanding your Personality

This is a personal and professional self-awareness development programme that focuses on understanding one’s personality and behavioural characteristics and identifying ways to increase personal effectiveness at work and in life in general. The programme consists of a number of interesting self-awareness exercises and assessments that will help participants get to know themselves better and understand the dynamics they create when relating to others.

Developing Self-Confidence and Positive Presence

This programme is based on the premise that self-confidence can be learned as one would learn any other skill. It therefore looks at the various skills involved in developing self-confidence and coming across to others in a self-confident manner.

This programme addresses typical blocks to self-confidence, mainly internalised negative messages that limit one’s ability to work towards and achieve one’s goals.

Developing a Growth Mindset for Continuous Development

Approaching work and life with a growth mindset means that we remain open to acquiring new knowledge and learning new skills. This is critical in an age of accelerated technological development that is changing our world. This programme looks at the characteristics of a growth mindset and goes into specific attitudes, behaviours, and competencies that help us to develop it.

Effective Listening & Feedback Skills

Listening is one of the most underestimated skills and many people who state that they are good listeners are often not as effective as they perceive themselves to be. The same goes for the skills of giving and receiving feedback. This programme equips participants with the necessary skills to be able to listen effectively and give constructive and useful feedback.

Giving Constructive Performance Feedback during Performance Reviews

This programme focuses on the necessary skills for carrying out  effective performance appraisal interviews aimed at motivating appraisees by providing them with valuable ongoing feedback. It covers all the necessary skills in stages according to a structured interview. Our  approach uses the CEDAR and FEED models which are very effective and user- friendly tools for carrying out performance appraisal interviews.

How to Motivate and Engage Yourself & Others

This programme addresses leadership and management practices that maximise motivation, engagement, fulfilment and retention in employees. It focuses on the importance of ensuring that employees feel recognised, valued and appreciated by their leaders.

Mastering Emotional Regulation for Managing Challenging Situations

The skill of emotional regulation is particularly important for navigating high pressured and volatile working  environments. This programme focuses on the essential skills of gaining mastery over our emotions especially during highly charged situations.

Mastering the Power of Collaboration

Effective collaboration and teamwork gives us strength to achieve things that cannot be achieved by an individual alone. This programme focuses on the skills necessary to be an effective collaborator and to promote a collaborative mindset in the team and organisation.

Maximising your Time for Optimal Effectiveness

Good time management is central to working efficiently and effectively and this programme offers some top tips in maximising our time for achieving high levels of productivity.

Navigating Change and Transitions

This programme focuses on the necessary skills for dealing with change effectively. Participants will have the opportunity to tap into past transitions and identify their strengths in dealing with their experiences. They will also be encouraged to identify potential traps that they need to avoid in order to tackle change effectively.

Presenting with Confidence & Persuasion

This is a comprehensive presentation skills programme aimed at equipping participants with all the skills necessary to make effective and powerful presentations. It addresses the psychological aspects of overcoming “stage fright” and emotionally engaging the audience.

The programme covers all essential aspects of excellent presentations.

Resolving Conflict and Disagreement

This programme focuses on the complex skills of managing conflict in the most effective way to ensure positive win-win outcomes through the various conflict-management styles.It also focuses on negotiation skills that are designed to build agreement between people who have a difference of opinion, personal interest, or point of view.

Thinking Strategically, Planning and Goals Setting

Most innovations and ideas fail to materialise because of lack of strategic thinking, planning and goal implementation. This programme equips participants with the tools to turn ideas into action in a structured and systematic way.

Understanding the Psychology of Non-Verbal Communication

Non-verbal communication has a major impact on communication outcomes and is more reliable than words when it comes to deciphering emotions.This programme enables participants to become sensitised to major signals given off through body language and voice tonality. It also helps participants become aware of their own typical non-verbal communication and the impact this has on others when they are communicating.

Using the Power of Mindfulness for increased Focus and Concentration

Mindfulness is now considered an essential skill in enhancing human performance through achieving increased focus and flow. This programme shows how mindfulness can be practically applied and integrated in our working day.

Working with Emotional Intelligence

There is now a large body of research indicating that social and emotional abilities are fundamentally important for people to achieve high levels of success in both their personal and professional life. This programme addresses the intrapersonal as well as the interpersonal dimension of emotional intelligence often referred to as social intelligence. This means that the programme deals with four core abilities: Identifying; using; understanding; and managing emotions in oneself and others.

These topics may either be designed and delivered as stand-alone training sessions or as part of larger cluster programmes that bring together several topics to address the training needs of any group.
Deep Dive
Other Ways We Help
Know what you need?
Our comprehensive range of professional services fall under 6 main categories which serve to complement each other to provide a holistic reference point for all aspects of people and culture.
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Leadership Transformation
Develop high performing leaders and leadership teams through our leadership programmes, inclusive of our LEAD and LTAP.
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Psychometric Profiling
Discover the power of scientific psychological data through our wide range of psychometric profiling assessments.
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Coaching and Mentoring
Seek deep insight and guidance through one-to-one or group executive coaching and mentoring services.
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Corporate Wellness
Improve staff wellbeing with our holistic corporate wellness programmes which target all organisational levels and structures.
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HR Consultancy
Seek guidance on all aspects of human resource management through tailor-made solutions and interventions by our HR Consultancy.
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