This programme helps participants to make decisions and resolve problems in a structured and systematic way that ensures that all aspects of the issue are taken into consideration. Specific decision making and problem solving tools are applied to real life scenarios so that participants can then apply them to their reality.
This is another communication programme that is based on the psychological advantages of mastering assertive communication. Most people tend to be either too aggressive in their communication or too submissive. This leads to interpersonal problems and frequent miscommunication. The training enables participants to strike an effective balance between aggression and non-assertion and learn specific verbal and non-verbal ways of communicating assertively.
This programme equips participants with resilience building tools and techniques that will help them thrive and succeed in the pressured environment of today's organisations. It takes a holistic approach by addressing the core components of resilience and is a great programme for those who want to prevent becoming burnt out at work.
This programme focuses on key skills in communicating effectively and achieving required outcomes from one’s communication. It equips participants with the necessary skills and communication tools to relate in ways that maximise openness and encourage cooperation in others.
This programme takes a holistic approach to work-life balance and addresses the importance of continuous investment in the five core dimensions of well- being. It also addresses lifestyle management and enables participants to make the necessary changes in the right places to register a significant improvement in personal well-being and effectiveness.
This programme is built around a psychological understanding of human needs and goes beyond the typical customer care programmes. Instead it taps into a deep understanding of people and instils in its participants the satisfaction of delivering a high quality product or service that is linked to the ultimate purpose of the company.
This is a comprehensive training skills programme covering the full process from design to delivery. It follows the C.A.A.T. model of training that focuses on four skill sets related to building Climate, Acquisition of content, Application of learning, and Transfer of knowledge.
The need for us to be adaptable in the way we work and live our lives has never been as important as the present day and the foreseeable future. This programme address the five main abilities that form the basis of adaptability and flexibility in dealing with the rapidly changing work reality.
This is a personal empowerment programme aimed at identifying personal strengths and core values and maximising their use in both personal and professional life. The programme uses an instrument that is designed to identify key strengths and enables participants to work on an action plan that makes optimal use of them. Moreover, this programme is designed to boost self-confidence in participants and overcome blocks to achieving personal and professional goals.
This is a personal and professional self-awareness development programme that focuses on understanding one’s personality and behavioural characteristics and identifying ways to increase personal effectiveness at work and in life in general. The programme consists of a number of interesting self-awareness exercises and assessments that will help participants get to know themselves better and understand the dynamics they create when relating to others.
This programme is based on the premise that self-confidence can be learned as one would learn any other skill. It therefore looks at the various skills involved in developing self-confidence and coming across to others in a self-confident manner.
This programme addresses typical blocks to self-confidence, mainly internalised negative messages that limit one’s ability to work towards and achieve one’s goals.
Approaching work and life with a growth mindset means that we remain open to acquiring new knowledge and learning new skills. This is critical in an age of accelerated technological development that is changing our world. This programme looks at the characteristics of a growth mindset and goes into specific attitudes, behaviours, and competencies that help us to develop it.
Listening is one of the most underestimated skills and many people who state that they are good listeners are often not as effective as they perceive themselves to be. The same goes for the skills of giving and receiving feedback. This programme equips participants with the necessary skills to be able to listen effectively and give constructive and useful feedback.
This programme focuses on the necessary skills for carrying out effective performance appraisal interviews aimed at motivating appraisees by providing them with valuable ongoing feedback. It covers all the necessary skills in stages according to a structured interview. Our approach uses the CEDAR and FEED models which are very effective and user- friendly tools for carrying out performance appraisal interviews.
This programme addresses leadership and management practices that maximise motivation, engagement, fulfilment and retention in employees. It focuses on the importance of ensuring that employees feel recognised, valued and appreciated by their leaders.
The skill of emotional regulation is particularly important for navigating high pressured and volatile working environments. This programme focuses on the essential skills of gaining mastery over our emotions especially during highly charged situations.
Effective collaboration and teamwork gives us strength to achieve things that cannot be achieved by an individual alone. This programme focuses on the skills necessary to be an effective collaborator and to promote a collaborative mindset in the team and organisation.
Good time management is central to working efficiently and effectively and this programme offers some top tips in maximising our time for achieving high levels of productivity.
This programme focuses on the necessary skills for dealing with change effectively. Participants will have the opportunity to tap into past transitions and identify their strengths in dealing with their experiences. They will also be encouraged to identify potential traps that they need to avoid in order to tackle change effectively.
This is a comprehensive presentation skills programme aimed at equipping participants with all the skills necessary to make effective and powerful presentations. It addresses the psychological aspects of overcoming “stage fright” and emotionally engaging the audience.
The programme covers all essential aspects of excellent presentations.
This programme focuses on the complex skills of managing conflict in the most effective way to ensure positive win-win outcomes through the various conflict-management styles.It also focuses on negotiation skills that are designed to build agreement between people who have a difference of opinion, personal interest, or point of view.
Most innovations and ideas fail to materialise because of lack of strategic thinking, planning and goal implementation. This programme equips participants with the tools to turn ideas into action in a structured and systematic way.
Non-verbal communication has a major impact on communication outcomes and is more reliable than words when it comes to deciphering emotions.This programme enables participants to become sensitised to major signals given off through body language and voice tonality. It also helps participants become aware of their own typical non-verbal communication and the impact this has on others when they are communicating.
Mindfulness is now considered an essential skill in enhancing human performance through achieving increased focus and flow. This programme shows how mindfulness can be practically applied and integrated in our working day.
There is now a large body of research indicating that social and emotional abilities are fundamentally important for people to achieve high levels of success in both their personal and professional life. This programme addresses the intrapersonal as well as the interpersonal dimension of emotional intelligence often referred to as social intelligence. This means that the programme deals with four core abilities: Identifying; using; understanding; and managing emotions in oneself and others.